“Case is very client-focused in our processes," says Jim.  “We schedule on-time appointments and provide free consultations with dedicated remodeling sales consultants. To ensure quality and professionalism, we only hire security-cleared, experienced craftsmen with a broad variety of experience in residential remodeling and repair.  We also back our work with a 2-year warranty.  And we’re a part of Case, one of the premier organizations in residential remodeling in the U.S.”
 

 

In addition, Jim says, “Our in-house design capabilities, project management, and lead carpenter model enable us to completely design, manage, and build your project from start to finish. We’re a licensed and insured general contractor and work with several highly skilled trade specialist subcontractors so we can be a one-stop solution for a wide range of repair and remodeling needs.”
 

 

All of this adds up to an impressive track record of customer satisfaction.  We’ve earned Diamond Certification in two remodeling categories for four consecutive years and we’re highly rated on Angie’s List, winning the coveted Angie’s List “Super Service” Award in 2007 and 2008.  We’ve  also been recognized as one of the Top 500 U.S. Remodeler’s in Qualified Remodeler Magazine in 2007 and 2008.  Also, in the last two years, five of our kitchen projects have won “META Awards” from the  Silicon Valley Chapter of the National Association of the Remodeling Industry (NARI). And perhaps the best measure of our performance is that after only 4 years, nearly two-thirds of our business comes from referrals and repeat clients.